Privacy Policy

Pryor Payments (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This policy explains how we collect, use, and protect your data when you visit our website or use our services.

1. Who We Are

Business name: ___________________________
Company number: ___________________________
Registered address: ___________________________
Email: ___________________________
Phone: ___________________________

We provide payment processing and merchant account solutions to businesses across the UK and Europe.
We are the “data controller” responsible for your personal data.

2. The Information We Collect

We may collect and process the following information:

• Contact details – such as your name, business name, email address, phone number, and postal address.

• Business and financial details – if you enquire or sign up for our payment solutions.

• Technical information – such as your IP address, browser type, and how you use our website.

• Communications – including emails, contact form submissions, and messages.

We collect this data when you:

• Contact us through our website or email.

• Sign up for our services.

• Interact with us on social media.

• Browse our website (using cookies or analytics tools).

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide our services.

• Process and manage your account or business relationship with us.

• Improve our website, services, and user experience.

• Comply with legal and regulatory requirements.

• Send updates or marketing emails (only if you’ve opted in).

We will never sell your personal information.

4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

• Consent – when you have given permission (e.g., subscribing to marketing emails).

• Contract – when processing your data is necessary to perform a service agreement.

• Legal obligation – to comply with laws and regulations.

• Legitimate interests – to operate and improve our business responsibly.

5. Sharing Your Information

We may share your data with:

• Trusted service providers who help us run our business (e.g., payment processors, web hosting, email services).

• Regulatory bodies or law enforcement if required by law.

All third parties are required to keep your data safe and use it only for agreed purposes.

6. Data Storage and Security

We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
Your data is stored securely in the UK or within the EEA.
If we transfer data outside the EEA, we ensure suitable safeguards are in place.

7. How Long We Keep Your Data

We only keep your personal information for as long as necessary to fulfil the purposes we collected it for, including any legal or accounting requirements.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Correct or update inaccurate information.

• Request deletion of your personal data (“right to be forgotten”).

• Object to certain processing or withdraw consent.

• Request data portability.

To exercise your rights, contact us at:
📧 Email: ___________________________

We will respond within one month.

9. Cookies and Website Tracking

Our website uses cookies and analytics tools to improve performance and user experience.
You can adjust your browser settings to block or delete cookies at any time.

For more details, please see our separate Cookie Policy (if applicable).

10. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website with the date clearly shown.

11. Contact Us

If you have any questions or complaints about how we handle your data, please contact us at:
📧 Email: ___________________________
📞 Phone: ___________________________

If you are not satisfied, you can also contact the Information Commissioner’s Office (ICO): www.ico.org.uk